Pint S with Rider
Customer support

Please do not hesitate to contact if you have a question that is not listed above.

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Where Do These Used Onewheels Come From?

The used Onewheels come from online marketplaces in the USA and Canada, as well as trade ins. We try to source as many Onewheels as possible from the USA as we don't have the most 'full' market in Canada for used Onewheels. Since 2020, Charged Canada has purchased a few hundred Onewheels and they are all ridden and tested throughly, opened up for an inspection, and cleaned before being passed on to the new owner.

Are These Used Onewheels Broken Then Fixed For Resale?

Surprisingly they are not. After 5 years of purchasing Onewheels, we have gotten the eye for what to look for when purchasing. We have a checklist we go through, which you can use too. Click here to view it.

All of the Onewheels are thoroughly tested and cleaned before the new owner comes along.

What Does The Used Onewheel Warranty Include?

You can click here for the warranty to view what it includes.

In short the warranty covers everything that can go wrong excluding:

  1. Water damage
  2. Errors when updating firmware

How Long Until My Order Ships?

Most orders are shipping the same day or next business day.

We use several different shipping companies depending where you are located, they all include tracking which will be provided to you when the label is generated

What About Onewheels Warranty?

Onewheel does not warranty any board that has gone to second hand ownership. Even if it is within their warranty period, they will only speak with the original purchaser who is named on the receipt for the Onewheel

How Long Has Charged Canada Been Around?

Charged Canada began in name since 2022. However Mark, (the owner) had been offering services after he purchased his first XR in 2020